HelloFreshGO’s promises regarding food safety and quality

Learn more about our contingency plan during these difficult Covid-19 times.

The safety and quality of our products and the well-being and health of our customers are our top priorities. We have always maintained the highest standards of health and hygiene in our practices and supply chain processes and this will not change.

All meals are prepared and packaged with the utmost care. We strictly adhere to European and German food safety rules. In addition, we have adopted all recommendations of the RKI regarding the current Covid-19 situation.

Official authorities have confirmed that the coronavirus cannot be transmitted through food. Nevertheless, since the outbreak, HelloFreshGo has implemented additional safety and quality measures: 

We have proactively contacted all of our suppliers, partners, and delivery people to ensure that all necessary and preventative measures to maintain hygiene in production and food handling are being followed. 

All of our drivers and employees are required to participate in health surveys on a regular basis to ensure they are healthy and have not traveled to any high risk countries recently.

All of our drivers and employees are provided with gloves and sanitizer.

After the refrigerator is filled, the door handles and touch screen are disinfected extra by our drivers.

All of our suppliers are further required to maintain the highest quality standards and food safety regulations.
We conduct very strict food inspections within our supply chain to ensure that you receive only the best meals.

By working closely with our suppliers, drivers and employees, we can ensure the safety and quality of our products. So you can enjoy HelloFreshGO’s fresh and delicious meals around the clock with complete peace of mind.

HelloFreshGO will continue to be there for you. Exactly in times like these, where many restaurants and canteens are closed due to the Corona situation, we will continue to fill your fridges as usual, because we know how important healthy and balanced nutrition is especially in such times. 

HelloFreshGO is there for you.

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