The end of the year is a good opportunity to say thank you to your employees. HelloFreshGO shows you what to look out for!
Do you have a question about our HelloFreshGo products or need help with Smart Fridge? Then you’ve come to the right place.
We offer you different ways to get direct support. We offer you customer support via 3 conversation channels and 3 self-help channels.
Choose your preferred channel and get support!
Write to our customer care centre and get a solution in your inbox.
Find our Customer Care email address and phone number for direct contact.
25 articles that cover all major topics, from registration to troubleshooting.
Most common questions and answers in one place.
Discover who are we, our team, our culture and open positions.
Write to our team, and you will receive a direct reply in your inbox.
Learn how to register your card, activate it, and create an account.
Learn where to find your card number, what to do if you lose your card, and if your card doesn’t work.
Learn how to log in to your account and what to do if you forget your password.
Learn what to do if items cannot be scanned, if you forget to scan them or scan them by mistake.
Discover 25 articles in our Support Center
Are you a user of the Smart Fridge and have questions about its operation? Here are the most frequently asked questions for you.
If you are the HelloFreshGO contact person in your company or are interested in our service offer, you can find the corresponding FAQs here.